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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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sheri abbott

March 2, 2024

5  out of  5
rating by sheri abbott
"Very professional and knowledgeable"
We responded:
"Thank you for the great review Sheri! We truly appreciate great customers like you!"
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Johanna White

October 20, 2023

5  out of  5
rating by Johanna White
"Attempting to get new quotes for automobile insurance... Several companies never returned phone calls. A family member suggested checking rates with State Farm. Lisa was able to get me a quote within an hour of me giving her details on each vehicle and type of coverage necessary. Policy and temporary cards were emailed to me within minutes of payment! Thankful for the recommendation from family member."
We responded:
"Thank you, Johanna, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Lisa, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Robert “Jeff” Conerly

February 25, 2023

5  out of  5
rating by Robert “Jeff” Conerly
"Excellent! Friendly knowledgeable staff that can help with more than just insurance!! Check them out!! Always 5 star service! Lisa is the bomb!!"
We responded:
"Thank you so much for the great review!"
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sarah little

September 26, 2022

5  out of  5
rating by sarah little
"The service is great, very efficient, easy to talk to, and they explain everything so I understand and make the best choices for my family"
We responded:
"Sarah, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Sandy Moorman

May 30, 2022

5  out of  5
rating by Sandy Moorman
"These guys keep insuring me. First a great rate for my new house. Then my elderly car. Five stars extra for customer service during a rental situation that saved me about a hundred dollars. I’m adding my daughter’s car with them as soon as it comes out of the shop. Highly recommended"
We responded:
"Sandy, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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heather Ann

January 14, 2022

5  out of  5
rating by heather Ann
"Ashley Gill keeps a smile on her face and is always eager to help me. She’s knowledgeable, professional and helped our family save a great deal when we switched companies! Highly recommend!"
We responded:
"Thank you, Heather, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear that our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Ashley, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Brandon Plaisance

January 14, 2022

5  out of  5
rating by Brandon Plaisance
"Highly recommended!! The staff is super great and so nice. Ashley made sure I was taken care of and had all my answers to any question I had."
We responded:
"Thank you so much for the great review!"
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Stacy Clark

January 14, 2022

5  out of  5
rating by Stacy Clark
"I've known Lance and members of his team/family since 2006! They are top notch!"
We responded:
"Thank you Stacy, it’s definitely been our pleasure knowing you!"
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MusiqueON 1

January 13, 2022

1  out of  5
rating by MusiqueON 1
"I've Been trying to reach these guys multiple times, no one answers; oh, except for one time when they picked up and hang up right after without saying a word. Very disappointed with the service."
We responded:
"Hello. I’m sorry you have had trouble reaching my office. We try to answer all calls as they come in, but unfortunately sometimes that’s not possible if everyone is on another call. We strive to return all voice mails as soon as possible, and always the same day. If you continue having difficulty getting through to me or my team, please send me an email at lance@lancevarnado.com, and I will contact you as quick as I can. Thank you."
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Betty J Parker

September 28, 2021

5  out of  5
rating by Betty J Parker
"I'm a return customer after living out of state for 4 years. Nice, helpful staff."
We responded:
"Thank you for the review. We love helping great customers like you, and we appreciate you bringing your business back to us!"
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Chayann Lambert

August 1, 2020

5  out of  5
rating by Chayann Lambert
"Ashley is by far one of the best people I have had the pleasure to work with!"
We responded:
"Thank you for the review!"
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Jessica Bacot

August 1, 2020

5  out of  5
rating by Jessica Bacot
"Ashley Gill is awesome!"
We responded:
"Thanks for the review!"
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Kristi Gill

July 30, 2020

5  out of  5
rating by Kristi Gill
"Dedicated folks that take good care of their customers! Ashley is always so helpful."
We responded:
"Thank you so much for the review!"
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Jeffery Etheridge

July 28, 2020

5  out of  5
rating by Jeffery Etheridge
"This is a very professional business with very helpful and courteous staff. Very pleased with the service, product, and price from a very reputable agency and company."
We responded:
"Thank you Jeff! We truly appreciate your business!"
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Ricky Boone

July 28, 2020

5  out of  5
rating by Ricky Boone
"I’ve known Lance for a long time. Great guy!!! My parents were great friends of his parents. Highly recommend him. He has great people working with him also! Very helpful!!!"
We responded:
"Thank you Ricky! We appreciate the great review!"
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blaine burnette

July 27, 2020

5  out of  5
rating by blaine burnette
"We are very pleased with how fast Ashley Gill answers our questions! Everyone is very professional and so friendly! We recommend State Farm to all!"
We responded:
"Thank you for the review and the recommendation! It’s much appreciated!"
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Pike Delite

July 27, 2020

5  out of  5
rating by Pike Delite
"Ashley handles all of our needs! Great customer service."
We responded:
"Thank you for the review!"
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Carter Smith

July 27, 2020

5  out of  5
rating by Carter Smith
"Ashley Gill deserves the highest praise! She is extremely polite and knowledgeable"
We responded:
"Thanks Carter for the review! Much appreciated."
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Leah Smith

July 27, 2020

5  out of  5
rating by Leah Smith
"Go see Ashley for all your insurance needs! She goes above and beyond to answer any questions you have!"
We responded:
"Thank you very much!"
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Haylie Blossman

July 25, 2020

5  out of  5
rating by Haylie Blossman
"The whole team is great! Extra shoutout to Ashley Gill- she’s always so helpful and professional!"
We responded:
"Thank you so much for the review!"
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Emily Bateman

July 25, 2020

5  out of  5
rating by Emily Bateman
"Extremely knowledgeable and informative staff. Very helpful in helping clients understand the best decisions that need to be made related towards insurance."
We responded:
"Thank you for the review! Having great clients like you, makes our job easy!"
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Lydia Smith

July 25, 2020

5  out of  5
rating by Lydia Smith
"Everyone is warm & helpful & prompt!"
We responded:
"Thanks for your review! We appreciate your business!"
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Mike Vick

July 24, 2020

5  out of  5
rating by Mike Vick
"Lisa is top notch!!!"
We responded:
"Thank you for the review!"
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Regena Compton

July 24, 2020

5  out of  5
rating by Regena Compton
"All claims or questions I have had, has always been handled by the staff in a timely & professional matter."
We responded:
"Thank you so much! Thank you for your business!"
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Logan Beckley

July 24, 2020

5  out of  5
rating by Logan Beckley
"They never fail to meet my expectations. The quality of customer service I receive is always above and beyond. I 100% recommend their services!"
We responded:
"Thank you for the review! We appreciate you!"