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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bezal & Elisa

June 21, 2025

5  out of  5
rating by Bezal & Elisa
"I had a great experience working with Lance and his team. Look no further for insurance!"
We responded:
"Thank you for the wonderful review! We appreciate your trust in us for your insurance needs and look forward to serving you again!"
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Jeanna Ramig

June 14, 2025

5  out of  5
rating by Jeanna Ramig
"I had a fantastic experience with Lance Varnado - State Farm Insurance Agency in McComb! The team was professional and attentive, making the process seamless. Lance personalized my coverage plan, ensuring it fit my needs perfectly. Highly recommend for reliable and friendly service!"
We responded:
"Thank you for the wonderful review! We’re thrilled to hear about your fantastic experience and we pride ourselves on providing professional, attentive and personalized service to ensure your coverage fits your needs perfectly. Your recommendation means the world to us and we look forward to continuing to serve you. "
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Ashley Carlton

June 11, 2025

5  out of  5
rating by Ashley Carlton
"I had such a great experience here and especially with Lance. Highly recommend, he was so nice and helped me with exactly what I needed, very informed as well."
We responded:
"Thank you for the fantastic review! We're so glad you had a great experience and that Lance was able to provide the support you needed. We truly appreciate your recommendation and hope to see you again soon!"
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Avery Andrews

June 1, 2025

5  out of  5
rating by Avery Andrews
"Lisa Bateman is always available to answer my questions and address my concerns. They are incredibly responsive and always get back to me quickly, even outside of regular business hours. Their dedication to customer service is outstanding."
We responded:
"Thank you for your kind words! We're so glad to hear that Lisa has been responsive and dedicated to addressing your needs, even outside regular hours. At State Farm, exceptional customer service is our priority, and we truly appreciate your feedback. We're here for you anytime!"
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Brooke Mustacchia

June 1, 2025

5  out of  5
rating by Brooke Mustacchia
"Lisa Bateman at State Farm has been my agent for years and I couldn’t be happier. They take the time to understand my individual needs and provide personalized advice that’s always in my best interest. I feel like they truly care about me and my family."
We responded:
"Thank you, Brooke, for your wonderful review! We're thrilled to hear that you've been happy with our service over the years. At State Farm, we strive to provide personalized advice and care for every client, and it means so much to know that you feel valued and supported. We look forward to continuing to serve you and your family!"
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Alice Thweatt

May 28, 2025

5  out of  5
rating by Alice Thweatt
"Lance Varnado & State Farm have been the VERY BEST insurance we have experienced!!! They have seen us through Hurricane Katrina, hitting a deer in the middle of nowhere in Louisiana, a hail storm, brake failure leading to a run in the back of a newer model SUV…..and those are just the incidents that immediately come to mind. They have ALWAYS responded quickly, professionally, & empathetically. I strongly recommend anyone needing insurance to check out State Farm with Lance Varnado!!!"
We responded:
"Thank you so much for your heartfelt and glowing review! We’re truly honored to hear about your positive experiences with our State Farm team. It means the world to know we’ve been there for you through challenges like Hurricane Katrina, accidents, and more, providing quick, professional, and empathetic service. We sincerely appreciate having both you and Mike as valued customers, and your kind words and strong recommendation truly motivate us. We’re committed to continuing to deliver the same level of care and support. Thank you for choosing us!"
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Barry R Jones Jr

May 28, 2025

5  out of  5
rating by Barry R Jones Jr
"Lance and his team did an excellent job! They answered all my questions and provided the coverage I need."
We responded:
"Thank you for the great review! We look forward to serving you again!"
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Ashley Davis

May 20, 2025

5  out of  5
rating by Ashley Davis
"We couldn’t have asked for better service than we received with Lisa and Lance. We went in for one type of insurance and were so happy with them that we now use them for all of our policies. Highly recommend!"
We responded:
"Thank you for the glowing review! We’re thrilled to hear about your positive experience. Thank you for entrusting us with all your insurance needs. We truly appreciate your recommendation and look forward to continuing to serve you!"
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James Kang

May 17, 2025

5  out of  5
rating by James Kang
"Fast friendly service. Nice people to work with makes the experience a lot easier especially picking insurance."
We responded:
"Thanks for the kind words! We’re glad that our friendly team made choosing insurance a breeze. We appreciate your feedback and are here to help anytime!"
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Brandon Bateman

May 6, 2025

5  out of  5
rating by Brandon Bateman
"Excellent service.. very professional."
We responded:
"Thank you for the kind words and 5-star review. We're delighted to hear you found our service excellent and professional. We look forward to serving you again!"
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John Harlem

May 5, 2025

5  out of  5
rating by John Harlem
"Great group of people to handle your insurance needs, have been with this agency for the past 5 years, always top notch service and quick communication when I need something. Highly recommend!"
We responded:
"Thank you for the kind words, and thank you for your business! We truly appreciate your business!"
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B Koo

April 30, 2025

5  out of  5
rating by B Koo
"Professional but friendly customer service! The office is responsive and responsible. They explained every detail and answered all my questions. Thank you, Lance!"
We responded:
"Thank you for your kind words! We’re thrilled to hear about your positive experience with our team. We pride ourselves on being professional, responsive, and thorough, and we’re glad we could answer all your questions. We look forward to serving you again!"
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Lisa Summerall

April 25, 2025

5  out of  5
rating by Lisa Summerall
"Great service. Been with them 30+years. Always there and goes above and beyond to make sure we’re taken care of."
We responded:
"Thank you for your loyal support over 30 years! We’re thrilled to hear about your positive experience and truly appreciate your kind words. Our team is committed to going above and beyond to ensure you’re always taken care of. Here’s to many more years of great service!"
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Zackery Summerall

April 24, 2025

5  out of  5
rating by Zackery Summerall
"Best insurance place around. Lisa will go above and behind to do whatever she can to help."
We responded:
"Thank you for your 5-star review! My team and I are happy to be your good neighbor!"
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cody bealer

April 9, 2025

5  out of  5
rating by cody bealer
"Lisa is very helpful"
We responded:
"Thank you for taking the time to share your thoughts. We’re glad to know you’re satisfied with the service at our office. If you ever have any questions or need assistance, we’re here to help!"
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Anita Fenn

April 2, 2025

5  out of  5
rating by Anita Fenn
"I cannot recommend Lance Varnado at State Farm enough! Lisa Bateman is 10 ⭐️! I have been with other insurance agencies, and not one is as dependable, honest and reliable as they are! They are not only trying to sell you a policy they take care of you and your insurance policy needs by KNOWING what they are selling you!"
We responded:
"Thank you so much for your glowing review! We’re thrilled to hear about your positive experience with our team. We take pride in providing dependable, honest, and reliable service, and it’s wonderful to know that our efforts to understand and meet your insurance needs have made a difference. We truly appreciate your kind words and your trust in us—10 stars from you means the world! We look forward to continuing to serve you with the same care and dedication."
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Derek Tolliver

March 27, 2025

5  out of  5
rating by Derek Tolliver
"Called here to get a quote on insurance for my motorcycle spoke with Courtney she was very professional and kind got me the rate I need super friendly staff and great people to work with by far amazing company to work with"
We responded:
"Thank you so much for your fantastic review! We’re thrilled to hear about your positive experience with Courtney and our team. She’s a gem, and we’re glad she could get you the perfect rate for your motorcycle insurance. It means a lot to us that you found our staff super friendly and our company amazing to work with. We’re here for you anytime—ride safe and thanks for choosing us!"
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Meagan Childers

March 25, 2025

5  out of  5
rating by Meagan Childers
"Great customer service! Always willing to help where needed, and handle everything to make it a smooth process"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that you had a great experience with our customer service team. Our goal is always to make things as smooth and helpful as possible for you, and we’re glad we could deliver. We appreciate your support and look forward to assisting you again in the future! "
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Ashley Gill

March 20, 2025

5  out of  5
rating by Ashley Gill
"Lisa Bateman is my go to for all my insurance needs quick and great customer service clean atmosphere and quick claim actions not to mention the face to face when you need help with claims! Oh and you get puppy lovin from the State Farm office Pup Jake!!(:"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to be your go-to for insurance needs and truly appreciate your kind words about our quick service, clean atmosphere, and efficient claim handling. It’s great to hear you value the face-to-face support we provide. And of course, Jake, our State Farm office pup, is always happy to share some puppy love! We look forward to continuing to assist you with all your insurance needs."
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Carmen Clark

March 11, 2025

5  out of  5
rating by Carmen Clark
"Lance and his family and team have always gone out of their way to help me an to explain everything in detail. I am so thankful for all their help. There is no one else I would rather use in McComb for my insurance needs!"
We responded:
"Thank you so much for your kind words! We're truly honored to be your trusted insurance provider. Our entire team takes great pride in going the extra mile to ensure you feel supported and informed every step of the way. Your appreciation means the world to us, and we look forward to continuing to serve you with the same dedication and care. Thanks again for choosing us! "
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Tara Campbell

March 5, 2025

5  out of  5
rating by Tara Campbell
"Always so quick to help and answer questions!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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sheri abbott

March 2, 2024

5  out of  5
rating by sheri abbott
"Very professional and knowledgeable"
We responded:
"Thank you for the great review Sheri! We truly appreciate great customers like you!"
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Johanna White

October 20, 2023

5  out of  5
rating by Johanna White
"Attempting to get new quotes for automobile insurance... Several companies never returned phone calls. A family member suggested checking rates with State Farm. Lisa was able to get me a quote within an hour of me giving her details on each vehicle and type of coverage necessary. Policy and temporary cards were emailed to me within minutes of payment! Thankful for the recommendation from family member."
We responded:
"Thank you, Johanna, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Lisa, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Robert “Jeff” Conerly

February 25, 2023

5  out of  5
rating by Robert “Jeff” Conerly
"Excellent! Friendly knowledgeable staff that can help with more than just insurance!! Check them out!! Always 5 star service! Lisa is the bomb!!"
We responded:
"Thank you so much for the great review!"
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sarah little

September 26, 2022

5  out of  5
rating by sarah little
"The service is great, very efficient, easy to talk to, and they explain everything so I understand and make the best choices for my family"
We responded:
"Sarah, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"