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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Miranda Jill

July 24, 2025

5  out of  5
rating by Miranda Jill
"What set Lance varnado apart from is their dedication to providing personalized service. They didn’t just try to sell me the most expensive policy; instead, they listened carefully to my concerns and helped me find the perfect balance between coverage and affordability. Their expertise and guidance have been invaluable, especially when navigating complex insurance decisions."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Jenni Scott

July 24, 2025

5  out of  5
rating by Jenni Scott
"Thank you so much to Ms Lisa for all of her help! She was extremely knowledgeable and thorough!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Miranda Raborn

July 24, 2025

5  out of  5
rating by Miranda Raborn
"Beyond their knowledge and professionalism, Lance Varnado is simply a pleasure to work with. They’re friendly, approachable, and always willing to go the extra mile to ensure my satisfaction. Knowing I have someone reliable and trustworthy in my corner gives me immense peace of mind. If you’re looking for an exceptional insurance experience, I wholeheartedly recommend lance Varnado and Lisa Bateman at State Farm! you won’t be disappointed!"
We responded:
"Thank you for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Darren Mustacchia

July 23, 2025

5  out of  5
rating by Darren Mustacchia
"Lisa Bateman has been my agent for years and has been incredibly helpful. they take the time to explain my cover options and find the best rates for my needs. Whenever I had a claim, the process was so smooth and stress-free. I highly recommend them to anyone looking for reliable insurance and personalized service!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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J R

July 23, 2025

5  out of  5
rating by J R
"Lisa Bateman is hands down the best person to work with and takes care of us every single time we need anything! All I have to do is text or call and she has me covered! Her happy demeanor and professionalism is unmatched!!! Thanks Lisa for all you do for our family!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Jeff Brent

July 22, 2025

5  out of  5
rating by Jeff Brent
"Lisa has taken care of us since the day she joined State Farm. We needed coverage on a Friday afternoon at 5 o’clock and she got us covered. Can’t beat her customer service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor, and we appreciate your business!"
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Bezal & Elisa

June 21, 2025

5  out of  5
rating by Bezal & Elisa
"I had a great experience working with Lance and his team. Look no further for insurance!"
We responded:
"Thank you for the wonderful review! We appreciate your trust in us for your insurance needs and look forward to serving you again!"
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Jeanna Ramig

June 14, 2025

5  out of  5
rating by Jeanna Ramig
"I had a fantastic experience with Lance Varnado - State Farm Insurance Agency in McComb! The team was professional and attentive, making the process seamless. Lance personalized my coverage plan, ensuring it fit my needs perfectly. Highly recommend for reliable and friendly service!"
We responded:
"Thank you for the wonderful review! We’re thrilled to hear about your fantastic experience and we pride ourselves on providing professional, attentive and personalized service to ensure your coverage fits your needs perfectly. Your recommendation means the world to us and we look forward to continuing to serve you. "
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Ashley Carlton

June 11, 2025

5  out of  5
rating by Ashley Carlton
"I had such a great experience here and especially with Lance. Highly recommend, he was so nice and helped me with exactly what I needed, very informed as well."
We responded:
"Thank you for the fantastic review! We're so glad you had a great experience and that Lance was able to provide the support you needed. We truly appreciate your recommendation and hope to see you again soon!"
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Avery Andrews

June 1, 2025

5  out of  5
rating by Avery Andrews
"Lisa Bateman is always available to answer my questions and address my concerns. They are incredibly responsive and always get back to me quickly, even outside of regular business hours. Their dedication to customer service is outstanding."
We responded:
"Thank you for your kind words! We're so glad to hear that Lisa has been responsive and dedicated to addressing your needs, even outside regular hours. At State Farm, exceptional customer service is our priority, and we truly appreciate your feedback. We're here for you anytime!"
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Brooke Mustacchia

June 1, 2025

5  out of  5
rating by Brooke Mustacchia
"Lisa Bateman at State Farm has been my agent for years and I couldn’t be happier. They take the time to understand my individual needs and provide personalized advice that’s always in my best interest. I feel like they truly care about me and my family."
We responded:
"Thank you, Brooke, for your wonderful review! We're thrilled to hear that you've been happy with our service over the years. At State Farm, we strive to provide personalized advice and care for every client, and it means so much to know that you feel valued and supported. We look forward to continuing to serve you and your family!"
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Alice Thweatt

May 28, 2025

5  out of  5
rating by Alice Thweatt
"Lance Varnado & State Farm have been the VERY BEST insurance we have experienced!!! They have seen us through Hurricane Katrina, hitting a deer in the middle of nowhere in Louisiana, a hail storm, brake failure leading to a run in the back of a newer model SUV…..and those are just the incidents that immediately come to mind. They have ALWAYS responded quickly, professionally, & empathetically. I strongly recommend anyone needing insurance to check out State Farm with Lance Varnado!!!"
We responded:
"Thank you so much for your heartfelt and glowing review! We’re truly honored to hear about your positive experiences with our State Farm team. It means the world to know we’ve been there for you through challenges like Hurricane Katrina, accidents, and more, providing quick, professional, and empathetic service. We sincerely appreciate having both you and Mike as valued customers, and your kind words and strong recommendation truly motivate us. We’re committed to continuing to deliver the same level of care and support. Thank you for choosing us!"
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Barry R Jones Jr

May 28, 2025

5  out of  5
rating by Barry R Jones Jr
"Lance and his team did an excellent job! They answered all my questions and provided the coverage I need."
We responded:
"Thank you for the great review! We look forward to serving you again!"
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Ashley Davis

May 20, 2025

5  out of  5
rating by Ashley Davis
"We couldn’t have asked for better service than we received with Lisa and Lance. We went in for one type of insurance and were so happy with them that we now use them for all of our policies. Highly recommend!"
We responded:
"Thank you for the glowing review! We’re thrilled to hear about your positive experience. Thank you for entrusting us with all your insurance needs. We truly appreciate your recommendation and look forward to continuing to serve you!"
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James Kang

May 17, 2025

5  out of  5
rating by James Kang
"Fast friendly service. Nice people to work with makes the experience a lot easier especially picking insurance."
We responded:
"Thanks for the kind words! We’re glad that our friendly team made choosing insurance a breeze. We appreciate your feedback and are here to help anytime!"
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Brandon Bateman

May 6, 2025

5  out of  5
rating by Brandon Bateman
"Excellent service.. very professional."
We responded:
"Thank you for the kind words and 5-star review. We're delighted to hear you found our service excellent and professional. We look forward to serving you again!"
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John Harlem

May 5, 2025

5  out of  5
rating by John Harlem
"Great group of people to handle your insurance needs, have been with this agency for the past 5 years, always top notch service and quick communication when I need something. Highly recommend!"
We responded:
"Thank you for the kind words, and thank you for your business! We truly appreciate your business!"
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B Koo

April 30, 2025

5  out of  5
rating by B Koo
"Professional but friendly customer service! The office is responsive and responsible. They explained every detail and answered all my questions. Thank you, Lance!"
We responded:
"Thank you for your kind words! We’re thrilled to hear about your positive experience with our team. We pride ourselves on being professional, responsive, and thorough, and we’re glad we could answer all your questions. We look forward to serving you again!"
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Lisa Summerall

April 25, 2025

5  out of  5
rating by Lisa Summerall
"Great service. Been with them 30+years. Always there and goes above and beyond to make sure we’re taken care of."
We responded:
"Thank you for your loyal support over 30 years! We’re thrilled to hear about your positive experience and truly appreciate your kind words. Our team is committed to going above and beyond to ensure you’re always taken care of. Here’s to many more years of great service!"
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Zackery Summerall

April 24, 2025

5  out of  5
rating by Zackery Summerall
"Best insurance place around. Lisa will go above and behind to do whatever she can to help."
We responded:
"Thank you for your 5-star review! My team and I are happy to be your good neighbor!"
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cody bealer

April 9, 2025

5  out of  5
rating by cody bealer
"Lisa is very helpful"
We responded:
"Thank you for taking the time to share your thoughts. We’re glad to know you’re satisfied with the service at our office. If you ever have any questions or need assistance, we’re here to help!"
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Anita Fenn

April 2, 2025

5  out of  5
rating by Anita Fenn
"I cannot recommend Lance Varnado at State Farm enough! Lisa Bateman is 10 ⭐️! I have been with other insurance agencies, and not one is as dependable, honest and reliable as they are! They are not only trying to sell you a policy they take care of you and your insurance policy needs by KNOWING what they are selling you!"
We responded:
"Thank you so much for your glowing review! We’re thrilled to hear about your positive experience with our team. We take pride in providing dependable, honest, and reliable service, and it’s wonderful to know that our efforts to understand and meet your insurance needs have made a difference. We truly appreciate your kind words and your trust in us—10 stars from you means the world! We look forward to continuing to serve you with the same care and dedication."
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Derek Tolliver

March 27, 2025

5  out of  5
rating by Derek Tolliver
"Called here to get a quote on insurance for my motorcycle spoke with Courtney she was very professional and kind got me the rate I need super friendly staff and great people to work with by far amazing company to work with"
We responded:
"Thank you so much for your fantastic review! We’re thrilled to hear about your positive experience with Courtney and our team. She’s a gem, and we’re glad she could get you the perfect rate for your motorcycle insurance. It means a lot to us that you found our staff super friendly and our company amazing to work with. We’re here for you anytime—ride safe and thanks for choosing us!"
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Meagan Childers

March 25, 2025

5  out of  5
rating by Meagan Childers
"Great customer service! Always willing to help where needed, and handle everything to make it a smooth process"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that you had a great experience with our customer service team. Our goal is always to make things as smooth and helpful as possible for you, and we’re glad we could deliver. We appreciate your support and look forward to assisting you again in the future! "
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Ashley Gill

March 20, 2025

5  out of  5
rating by Ashley Gill
"Lisa Bateman is my go to for all my insurance needs quick and great customer service clean atmosphere and quick claim actions not to mention the face to face when you need help with claims! Oh and you get puppy lovin from the State Farm office Pup Jake!!(:"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to be your go-to for insurance needs and truly appreciate your kind words about our quick service, clean atmosphere, and efficient claim handling. It’s great to hear you value the face-to-face support we provide. And of course, Jake, our State Farm office pup, is always happy to share some puppy love! We look forward to continuing to assist you with all your insurance needs."